Getting Duplicate Resource In Depot Repair Technician Portal (Doc ID 2131256.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Logistics Management

ACTUAL BEHAVIOR
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In Depot Repair Technician Portal, on the Repair Order Search page > when try to search for "RO Owner" and open the "Search for RO Owner" window, if the resource entered in the "Search for RO Owner" window belongs to more than one Group, then that resource is listed multiple times.

EXPECTED BEHAVIOR
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The resource should be listed only one time.

STEPS
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The issue can be reproduced at will with the following steps:
1. Depot Repair Technical Portal, on the Repair Order Search page > try to search for "RO Owner"
2. open the "Search for RO Owner" window
3. If the resource entered in the "Search for RO Owner" window belongs to more than one Group, then that resource is listed multiple times.


Cause

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