Submitted Charges Create One Sales Order Per Line
(Doc ID 2131264.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
Submitted Charges are creating one Sales Order per line.
Only one sales order should be created when the service activities, addresses and other attributes are the same.
1. Create SR
2. Enter charges manually
3. Submit Charges
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document