Last updated on JUNE 20, 2016
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
Submitted Charges are creating one Sales Order per line.
Only one sales order should be created when the service activities, addresses and other attributes are the same.
1. Create SR
2. Enter charges manually
3. Submit Charges
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms