Purchase Order Form Hangs after Error Message - "Enter a Need-By Date or Promised Date for your planned item"

(Doc ID 2131442.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Purchasing - Version 12.2 and later
Information in this document applies to any platform.


Upon adding a new line to the current PO, Oracles will get hang after display the error message of "Enter a Need-By Date or Promised Date for your planned item". There is no way to exit the error message except going for a force close by closing the form.

Expected that the form  should not get Struck.

The issue can be reproduced at will with the following steps:
1. Responsibility: Purchasing.
2. Navigate to Purchase orders: Purchase orders.
3. Attempt to add a new line to the PO.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms