"HTTP Response 500 Not Accepted" When Trying to Access Punchout Site (Doc ID 2131453.1)

Last updated on MAY 30, 2016

Applies to:

Oracle iProcurement - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Unable to access punchout site.  User encounters an error.

Error

Error Code: 204 Server Side Errors
Unable to send the Login Request XML.
Supplier Login URL: https://punchout_site.com/invoke/B2BDirect.Entry/processDocumentRequest String:
...
...

ProcessorException

HTTP Response 500 Not Accepted

encountered while receiving response
Proxy Host: null
Proxy Port: -1
CA Certification File Location: /trv/prd/app/ora/iAS/Apache/Apache/conf/ssl.crt/ca-bundle.crt

 

 

Steps To Reproduce
1. Navigate to iProcurement homepage.
2. Click Supplier Catalogs.
3. Then click on Punchout site.
4. Receive reported error.

Cause

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