User Task Type Field Visible But Not Populated For Some Users In Warehouse Control Board (WMSCTLBD) (Doc ID 2131474.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Warehouse Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Task Management , Interleaving

ACTUAL BEHAVIOR
---------------
Some users are unable to see any values populated in the 'User Task Type' field in the Warehouse Control Board.
Most other users are able to see that field populated with value after querying for the same data, for the same Organization using the same responsibility.


EXPECTED BEHAVIOR
-----------------------
'User Task Type' field should be populated to all users in the Warehouse Control Board.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to Ware house manager responsibility
2. Navigate to Inquiry > Warehouse Control board
3. Select Unreleased and Pending tasks and Find


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This is impairing the ability to prioritize pick tasks based on the 'User Task Type', for critical customer orders.

Cause

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