UPK: Error When Playing Pre-built Siebel UPK Player Package From Edelivery Site (Doc ID 2131526.1)

Last updated on APRIL 27, 2016

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms


When trying to play the content downloaded from edelivery website with IE9 or IE10 or IE11 browser, the below error is received:

"The Player requires Microsoft Internet Explorer 6.0 or later, or Firefox 3.0 or later."


The content is "Siebel UPK Fundamentals for Siebel CRM Base 8.1 / V21338-01".




Cause

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