iStore Login Asistance Errors out with Insufficient Privileges Through iStore External Link

(Doc ID 2131573.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle User Management - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version,

Oracle Login assistance not working through iStore external link

When clicking on the 'Login Assistance' link in AppsLogin page from external link,
  the following message is seen

You have insufficient privileges for the current operation. Please contact your system administrator.

The issue can be reproduced at will with the following steps:
1. Access iStore customer UI from external link
2. Login - which brings up AppsLogin page
3. Click Login Assistance link


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