Configurator Drop Down List 'List Item Display Enabled' Button Timing Out. (Doc ID 2131710.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Configurator - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.31.8 version, Runtime UI

When users try to change existing conditions and add a few new conditions to the Drop Down List they click on the "List Item Display Enabled" button but after waiting 3 to 4 minutes, the process times out.

ERROR
-----------------------
Internet Explorer cannot display the webpage.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Configurator Responsibility,
2. Navigate to the UI,
3. Click on the DROP DOWN list feature,
4. Click on the "List Item Display Enabled" button,
5. After 3-4 minutes time out error occurs:
  "Internet Explorer cannot display the webpage."

Cause

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