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Contract Terms Preview Fails With Error "TEMPLATE_PREVIEW_ERROR" (Doc ID 2131984.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle Procurement Contracts - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Unable to preview contract template from below sources

1- Service Contracts Manager (R) > Contract Terms Layout > Query the template created. When preview the contract template you will receive the error "TEMPLATE_PREVIEW_ERROR".
2- Purchasing (R) > Click on Terms button > Click on author contract terms button. When preview contract you will receive the error message "System Failed to generate PDF document".

Changes

 

Cause

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