Error - Select a Valid Value When Viewing Assets With Less Than Five Characters

(Doc ID 2132310.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When viewing without updating an asset that has less than 5 characters as its asset number in Maintenance Super User,
the following error occurs.


ERROR

Error Asset Number - Select a valid value


NOTE

This error does not occur if you make an edit to the asset, or if the asset number has more than 4 characters.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Navigation: Work Orders tab > Select work order (whose asset number has less than five characters) > Update Work Order.
3. Make no adjustments and click save.
4. Error appears.
5. Search for and select the asset number, and the system accepts it.



Cause

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