Inter Company Credit Memo Fails In Invoice Validation (Doc ID 2132321.1)

Last updated on APRIL 28, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 On : 12.1.3 version, Invoice Issues

When attempting to calculate tax on inter-company credit memo
the following error occurs:

Unexpected error Occurred during Tax Calculation.
Exception: An unexpected error has occurred.
Please contact your system administrator.
Please Correct the problem or contact your system administrator.

The issue can be reproduced at will with the following steps:
Validate the inter-company Credit memo

Due to this issue, users cannot validate invoice

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms