R12: Journal Import Errors With EM17 Missing Document Sequence (Doc ID 2132792.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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In Oracle Payables, when a user attempts to transfer a journal entry to GL the following error occurs:

ERROR
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EM17 Sequential numbering is always used and there is no assignment for this ledger and journal entry category.

2. BUSINESS IMPACT
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Due to this issue, users cannot pay supplier on-time. Late payments affect the payment terms established by suppliers and consequently disrupts the business continuity of the organization. Moreover, the current payables accounting period cannot be closed. Problematic transactions will have to be swept to the following period, which is not in agreement with the date in which the transactions occurred.


3. STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
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The issue can be reproduced at will with the following steps:

1. Using Payables Manager responsibility

2. Run Transfer Journals to GL


4. ENVIRONMENT IN WHICH ISSUE IS OBSERVED
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Product: Oracle Payable
Release: 12.2.4
Database: No information provided because the issue is not database or platform specific.
Platform: Oracle Solaris on SPARC (64-bit)
Instances Affected: Test and Production
System Names: This information is not relevant for the resolution of the issue.
Affecting Certain Users? The issue is consistently observed with all the users.


5. EXPECTED OR ACCEPTABLE RESULT
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Journals Transfer without error

Cause

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