Requisition Approval History Status Shows Incorrect Action Description - No action taken - Instead of Approved (Doc ID 2132914.1)

Last updated on OCTOBER 10, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
Requisition Approval History Status Shows Incorrect Action Description.
Even when not using parallel approvers, if a requisition approval is delegated from Approver A to Approver B, and Approver B approves the requisition, the 'Action' in the approval history window shows "No action taken" instead of "Approved."

EXPECTED BEHAVIOR
Requisition Approval History Status should show correct Action Description

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1) Enter the Procure to Pay responsibility, Navigate: Requisition Summary >>Click: Requisitions tab
2) Click the Search button the right side
3) Click Clear
4) In the Requisition Number field, enter  <REQ_ID>. Click Go
5) Click the Requisition Number >> Click Approved, under Amendment History
6) The screenshot below shows the issue. Approver A delegated approval to B.  Approver B approved the requisition, but the “action” says “No action taken” instead of approved. This happens every time someone delegates the requisition. This “No action taken” should say “Approved”

Cause

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