R12.2 eTDS file not Generated for when Lower TDS rates attached (Doc ID 2133016.1)

Last updated on MAY 08, 2016

Applies to:

Oracle Financials for India - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Tax Deducted at Source-Payables

When attempting to generate eTDS file,
the following error occurs.

ERROR
-----------------------
JAI_EXCEPTION_OCCURED (JAI_PROCESS_MSG=jai_ap_tds_etds_pkg.generate_flat_file. Err:ORA-20016: Exemption Certificate number is mandatory)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. India local payables
2. view > requests
3. Run India - Program to Generate eTDS Quarterly Certificates 26Q

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete eTDS file generation and make payment to TDS authority

Cause

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