Configurator Window is Missing an Option Class For a Specific Organization Eventhough BOM explosions Shows the Option Class ?

(Doc ID 2133244.1)

Last updated on MAY 02, 2016

Applies to:

Oracle Bills of Material - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Bills
Missing Option Class in BOM HTML page to configure a model.
Need assistance/fix to restore it.Customer facing issue in configuring model.

1. For specific BOM models  while configuring from BOM HTML page, we are missing few Option Class.
2. Those Option class are available in BOM structure and BOM explosions (but a different org)

The issue can be reproduced at will with the following steps:
1. From Order Management --> Sales Order ---> Configure button
2. See few option classes are missing


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