Enroll Participant In Retiree Benefit Plan. APP-PAY-07796. There Is No Such Payee (Doc ID 2133255.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to enroll participant in retiree benefit plan, the following error occurs:

ERROR
-----------------------
APP-PAY-07796. There is no such payee

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate to Benefits Service Centre
2. Non-flex enrollment form
3. Select the plan/option
4. Save

Cause

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