PO Approval Workflow Does Not Seem to be Following the Expected Hierarchy (Doc ID 2133351.1)

Last updated on MAY 19, 2016

Applies to:

Oracle Purchasing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

PO for total of 125,000.00 is submitted for approval. User1's amount limit is enough to have the document approved however without any errors, the document goes to User2 for approval.

Job Approval Assignments Setup rules for those two users are as follows:

USER1:
    Amount Limit               999999.99
    Account_Range_Low    ....000000.......
    Account_Range_High   ....ZZZZZZ.......

USER2:
    Amount Limit              4999999.99
    Account_Range_Low   ....000000.......
    Account_Range_High  ....999999.......

Cause

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