My Oracle Support Banner

Receiving Transaction Summary Form Showing Incorrect Records When Query Based On RMA Receipt (Doc ID 2133524.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Oracle Inventory Management - Version 12.2 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms

Receiving Transaction summary form not retrieving correct records if search is done based on RMA receipt number. It is showing correct records if the search is based on RMA order number. It is showing records correctly for PO based receipts as well.

EXPECTED BEHAVIOR
Expect system should behave same.

STEPS
The issue can be reproduced at will with the following steps:
1. Create an RMA receipt
2. Go to Receiving Transaction Summary >Query by the Receipt number
3. It displays many records (unrelated records are also fetched)
3. Query by the RMA number, then It shows correct records

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.