Brazil Post Bank Returns Program Not Creating Adjustment (Doc ID 2133742.1)

Last updated on MAY 15, 2016

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Users for Latin America facing issues while running Bank Returns program when charging interest on the payments. When Returns program runs it is not able to create Auto Adjustments for the charges which needs to get auto applied to original invoice to make balance due to zero.

The post batch program log file shows error:

Exception in Procedure adjustment_generation :ORA-01403: no data found


Cause

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