12.2 - Switched Manager Detail Not Available in Compensation Workbench (CWB) Worksheet (Doc ID 2133972.1)

Last updated on MAY 12, 2016

Applies to:

Oracle Compensation Workbench - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On R12.2, R12.ATG_PF.C.delta.4 and R12.HR_PF.C.delta.5, Compensation Workbench

Observed Issue
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In Compensation Workbench Allocation Page, when switching to another manager - the Switched Manager bar at the top is missing, including the quick-link 'Switch back to me' icon which allows quick porting back to original manager.

Expected Functionality
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Should be same as 12.0 and 12.1, where the switched manager bar is present, and the icon allows the quick link back to originating manager.

Steps
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Navigate to Compensation Workbench for Administrators
  > Allocation Task Page
  > Click on Switch to another Manager
  > Once on other manager page - see that 'Switch back to me' Link is not present
  - Entire switched manager bar (at top) is missing from page

Business Impact
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Impacts efficient toggling during compensation allocation effort, as managers must work together to accomplish the effort.

The only workaround is to use the 'Search for a Manager' function and search for the original logged-in manager. This is not an acceptable solution for companies who use the functionality in lower versions.

Cause

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