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WebAdi: Journals Upload 'Error' Displayed on Loading Large Journals Only (Doc ID 2134076.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2 and later
Information in this document applies to any platform.
Web Applications Desktop Integrator (WebAdi)

Symptoms

Attempting to upload data to General Ledger through WebAdi. Click on 'Upload' button does not bring in the usual progress bar, instead the screen is just blank until finally 'Error' is displayed with no other details.

 

The upload works fine if the journal is split in multiple journals with smaller number of lines. This proves the data is fine and the issue is only there for a great number of lines.

<Note 2023974.1> was reviewed, it did not resolve the issue.

Fiddler logs / BNE logs / OHS logs have been reviewed. Sample of log:

[2016-03-24T11:11:26.6573+00:00] [OHS] [TRACE:32] [OHS-9999] [core.c]
user: applmgr] [VirtualHost: main] mod_dumpio.c:74: mod_dumpio: dumpio_in(data-HEAP): POST/OA_HTML/BneUploaderService?ICX_SESSION_ID=&bne:documentId=G3RDNU9SFVF7GWAI5T&bne:encoding=UTF-8&bne:uueupload=FALSE HTTP/1.1\r\n
...
[2016-03-24T11:11:26.6729+00:00] [OHS] [ERROR:32] [OHS-9999]
[mod_security2.c] [host_id: nameora16]

ModSecurity: Input filter: Failed to create temporary file:
C:\\Users\\applmgr\\AppData\\Local\\Temp\\1\\/20160324-VvPLXqwQAYsAABd-request_body-a09112 [hostname "name.here.local"]
[uri "/OA_HTML/BneUploaderService"] [unique_id "VvPLXqwQAYsAABdYN6sAAACV"]
...
[2016-03-24T11:11:26.6729+00:00] [OHS] [ERROR:32] [OHS-9999] [core.c]
[user: applmgr] [VirtualHost: main] apache2_util.c:271: [client
172.16.1.190] ModSecurity: Input filter: Failed to delete temporary file:
C:\\\\Users\\\\applmgr\\\\AppData\\\\Local\\\\Temp\\\\1\\\\/20160324-111126-V-request_body-a09112 [hostname "name.here.local"] [uri "/OA_HTML/BneUploaderService"]
[unique_id "VvPLXqwQAYsAABdYN6sAAACV"]

Observe every upload failure was along with ModSecurity errors.

Changes

 Upgraded to 12.2 and DB 11.2.0.4 recently

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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