Double Authorizations When Creating a Credit Memo for RMA Exchange Order

(Doc ID 2134649.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Payments - Version 12.2.3 and later
Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
RMA, return, credit memo, twice, duplicate authorization, receipts



Double authorization in case of RMA exchange order when running Automatic Receipts.

Two authorizations are done when a credit memo is created Before the original invoice has been created.

This is for RMA exchange order types where both inbound and outbound line in the same order.

Receivables should not submit a new authorization when one already exists.

The issue can be reproduced at will with the following steps:
1. Run Automatic Receipts


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