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GETTING Debrief Error "CSF_TRAVEL_DISTANCE_NEGATIVE" WHEN UPDATING DEBRIEF (Doc ID 2134658.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief / Field Service Report

When attempting to submit the Debrief
the following error occurs.

ERROR
-----------------------
 "Message not found. Application: CSF, Message Name: CSF_TRAVEL_DISTANCE_NEGATIVE"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Debrief Line
2. Try to Post Debrief


Cause

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In this Document
Symptoms
Cause
Solution
References


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