Perfomance Issue : It Takes Long Time To Access "Invoices/Credit Memos" Tab In Additional Order Information Caused by oe_ra_cust_trx_hdr_perf_v Access (Doc ID 2134834.1)

Last updated on MAY 20, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
It takes long time (more than 3 Minute) to access Invoices/Credit memos tab in Additional Order information of Order Organizer form.

Expected Behavior
When accessing "Invoices/Credit Memos" Tab on Additional Order Information of Order Organizer, want to take Less than 10 Seconds.

Steps to Reproduce

  1. Find on Order Organizer form
  2. Select Sale Order and Click Action button
  3. Select "Additional Order Information" in LOV popup
  4. Click "Invoice / Credit Memos" Tab. At that time, takes long time (more than 3 Minute) to access

Cause

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