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From Name is Wrong in Work Confirmation Notification When It is Rejected (Doc ID 2135441.1)

Last updated on DECEMBER 27, 2020

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shipment Issues

ACTUAL BEHAVIOR
---------------
From name is wrong in Work Confirmation Notification when it is rejected

EXPECTED BEHAVIOR
-----------------------
From name should be correct in Work Confirmation Notification when it is rejected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Work Confirmation Created by A
2. Submit for approval to B
3. B Rejected WC
4. A got the notification, "From Name" and "To Name" are same as A
5. "From Name" should be B and "To Name" Should be A
6. These names are correct for a approved Work Confirmation.

Cause

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In this Document
Symptoms
Cause
Solution
References


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