CE: Data In Comments Field In Template When Using Payment Template In Bank Account Transfer Is Not Saved (Doc ID 2135454.1)

Last updated on JUNE 11, 2024

Applies to:

Symptoms

Update Comments when Using Payment Template in Bank Account Transfer
When creating a BAT, using a payment template created, customer is unable to update the field "Comments". Changes are not saved.

The changes done in the Comments field should be saved.


The issue can be reproduced at will with the following steps:
1. Create Payment Template and enter text in Comments field
2. Create BAT using the Payment Template created earlier
3. Modify the text in the comments field and save changes.
4. Re-query the BAT and notice that changes in the Comments field are not saved


The issue has the following business impact:
Due to this issue, users are unable to update the Comments Field therefore, unable to benefit from Payment Template functionality accordingly.

Cause

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