Unable to Find Receivables Activities for Different Operating Units (Doc ID 2135551.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

Receivables Activities - Unable to Find Receivables Activities for Different Operating Units

User has receivables activities assigned to separate operating units that are recorded and saved in Receivables Activities. When they try to find a receivables activities recorded, the system shows only activities for one operating unit. They are unable find the receivables activities for the other operating units, giving the error message below:

ERROR
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FRM-40301: Query Caused No Records to be Retrieved


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select Receivables Activity for different Operating Units.

Cause

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