Creating materal estimate for the BOM items that are not on the pricelist (Doc ID 2135784.1)

Last updated on MAY 27, 2016

Applies to:

Oracle Depot Repair - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Estimate and Actual Charges

When attempting to create estimate using "Select Material" button,
system go to BOM Component selection page. When Component which is not present in the Price List is selected,
then get error message"You Have Encountered Unexpected error. Please contact the system Administrator".
Here expectation is system should through error which is meaningful to end user.

ERROR
-----------------------
"You Have Encountered Unexpected error. Please contact the system Administrator".


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Depot Repair Manager
2. Repair Workbench
3. Estimate tab
4. Click on Select Material button
5. Enter a component that is not present in the Pricelist

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot go live with select material functionality

Cause

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