Failure Of Server APACHE Bridge Error While Approving Invoices

(Doc ID 2135930.1)

Last updated on APRIL 13, 2017

Applies to:

Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.


On : 12.2.3 version, Invoice Issues & MassAdd

When attempting to approve invoices, Once the approver is clicking on the approve button the system hangs for some time and the error page is opening.

Failure of server APACHE bridge
No backen server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.

The user has to re-login each time when the error occurs to continue with the work.

The issue can be reproduced at will with the following steps:

Step 1: The user logs in to the application
Step 2:The approver clicks on ‘Full List’.
Step 3:The next screen opens up
Step 4: The approver checks checkbox next to multiple invoices 
Step 5: The approver clicks on ‘Approve’ or ‘Reject’ button
Step 5: The screen hangs and the error issue comes up


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