FRM-40831: Truncation Occurred: Value Too Long For Field EMAIL_ADDRESS
(Doc ID 2136204.1)
Last updated on AUGUST 11, 2022
Applies to:
Oracle Advanced Collections - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When sending an email on a Promise to Pay Confirmation letter (or any other correspondence aside from Dunning Letters in Advanced Collections), the following error occurs when the email field is > 100 characters:
FRM-40831: Truncation occurred: value too long for field EMAIL_ADDRESS
The Accounts Receivable Customer form allows for multiple addresses, separated by a comma, so the email can be sent to multiple addresses. The AR form allows 2000 characters in that field, while the IEX Send
Correspondence window allows only 100.
Steps to Reproduce:
Responsibility: Collections Agent
Navigation: Collections
- Enter a Promise to Pay for a customer, where the contact has multiple email addresses defined, and those emails exceed 100 characters in length.
- Submit the Promise to Pay which submits the confirmation letter.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
1. Bug Summary |
2. Fixed Files |
3. Recommended Patches |
4. Solution Steps |
References |