All Buttons Are Displayed Broken In Email Center Administration
(Doc ID 2136485.1)
Last updated on MARCH 28, 2019
Applies to:
Oracle Email Center - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
---------------
When using Internet Explorer Version 11.0.9600.18097 to create a Knowledge Base article the buttons on Editor page are broken. All recommended patches for IE11 have been applied. Additionally, Though IE11 runs in either compatibility mode or normal mode, the buttons are still broken
EXPECTED BEHAVIOR
-----------------------
Expect to see the buttons rendered correctly
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(R) Email center Administrator
(N) Knowledge Base -> Editor
The buttons:
-Clear
-Preview
-Publish
-Insert
are broken
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |