EBS After 12.2 Upgrade Workflow Notification E-mails Display With a Copyright Line Above the Response Section
(Doc ID 2136501.1)
Last updated on FEBRUARY 23, 2023
Applies to:Oracle Applications Framework - Version 12.2.3 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.
12.2 Oracle Workflow, Notification issues
12.2 Oracle Applications Framework, Rendering,Facets,Look And Feel issues
Since the 12.2 upgrade, Workflow notification e-mails have a copyright line above the section where the recipient is supposed to respond (e.g.Approve/Reject or Acknowledge).
The copyright line appears as a regression since it did not display with previous codelines (e.g. 12.1.3).
Confirming the issue is simple using the workflow test mailer feature:
Page: Workflow Administrator Web Applications
-> Oracle Applications Manager
-> Workflow Manager
-> Notification Mailers
-> Workflow Notification Mailer
-> Test Mailer
The test results in two E-mail notifications, one "PLSQL Message" and another "OA Framework Message" both with the same E-mail format.
The PLSQL Message doesn't have any copyright line, but the OA Framework Message may or may not depending on patchset level or codeline.
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