EBS After 12.2 Upgrade Workflow Notification E-mails Display With a Copyright Line Above the Response Section (Doc ID 2136501.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Applications Framework - Version 12.2.3 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.

Goal

12.2 Oracle Workflow, Notification issues

12.2 Oracle Applications Framework, Rendering,Facets,Look And Feel issues

Since the 12.2 upgrade, Workflow notification e-mails have a copyright line above the section where the recipient is supposed to respond (e.g.Approve/Reject or Acknowledge).

The copyright line appears as a regression since it did not display with previous codelines (e.g. 12.1.3).

Confirming the issue is simple using the workflow test mailer feature:

Page: Workflow Administrator Web Applications
  -> Oracle Applications Manager
  -> Workflow Manager
  -> Notification Mailers
  -> Workflow Notification Mailer
  -> Test Mailer

The test results in two E-mail notifications, one "PLSQL Message" and another "OA Framework Message" both with the same E-mail format.

The PLSQL Message doesn't have any copyright line, but the OA Framework Message may or may not depending on patchset level or codeline.


 

Solution

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