R12: AP: The Icon for 'Global Policy' Is Not Shown in Expense Pages Instead a Cross Mark from Internet Explorer (IE) Is Displayed. (Doc ID 2136541.1)

Last updated on AUGUST 04, 2016

Applies to:

Oracle Internet Expenses - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

 The image of globe icon (link for global policy) is not shown on the top header of expense reports pages. A cross mark ( 'x') is displayed in Internet Explorer (IE) whereas, in firefox, the link with prompt 'Global Policy' without any image is displayed.

(N) Navigate to Payables Responsibility

   > Click on Expenses link, so that, any of the Expense Report page is shown up.

The globe icon is missing. It is either a cross mark (X) for IE or no image in Firefox browser.

 

Cause

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