My Oracle Support Banner

Not Able To Reconcile The Payment Which Has Status As Refund (Doc ID 2136579.1)

Last updated on JANUARY 24, 2018

Applies to:

Oracle Cash Management - Version 12.1.1 and later
Information in this document applies to any platform.


On : 12.2.4 version, Reconciliation and Clearing

Refund payments are not available for reconciliation, although the STATUS_LOOKUP_CODE has  negotiable status.

Refund payments should be available for reconciliation

The issue can be reproduced at will with the following steps:
1. Cash Management > Bank Statement and Reconciliation > Select Statement line > Click on Available button > Search for refund type payment


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.