Customer Standard Form - 11i Alternate Name field Data showing as Placed in R12 Name Pronunciation field (Doc ID 2136731.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Receivables - Version 12.0.0 and later
Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

On : 12 version, Customers Module

ACTUAL BEHAVIOR
---------------
Upgraded from 11i to R12 and on the Customer Standard Form, the Alternate Names data is now appearing in the Name Pronunciation field.

It appears that 11i Field = Alternate Name mapped to R12 Field = Name Pronunciation.

EXPECTED BEHAVIOR
-----------------------
The alternate name field should remain the same in R12.


BUSINESS IMPACT
-----------------------
Due to this issue, users are finding the alternate name in the name pronunciation field

Cause

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