R12:JL:AP: JLBRPACD Severe Performance Issue in Collection Documents Association Query (Doc ID 2136898.1)

Last updated on JUNE 10, 2017

Applies to:

Oracle Financials for the Americas - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Severe performance issue in the Collection Documents Association form.

Expect to be able to query an invoice in less than 3 minutes.


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Brazilian localization 
2. Path: Brazilian Localization -> Collection Documents -> Associate (JLBRPACD)
3. Query an invoice

It takes around 45 mins to return the result.

The issue has the following business impact:
Due to this issue, users cannot use the collection documents feature with an acceptable performance time.


Cause

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