Customer Inquiry Menu Allowing To Remove Contact Email Information (Doc ID 2137203.1)

Last updated on MAY 12, 2016

Applies to:

Oracle Receivables - Version 12.2 to 12.2.5Cloud [Release 12.2 to 12.2Cloud]
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customers Module

ACTUAL BEHAVIOR
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Receivables Inquiry responsibility allows users to remove contact email address information. This issue does not exist in R12.1.3

EXPECTED BEHAVIOR
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Inquiry responsibility should not allow users to remove contact email address information.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to Receivables Inquiry Responsibility
2. Query any customer that has saved email addresses at contact level.
3. Click on the remove
4. Accept the changes and the email address is removed.


Cause

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