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'No Entries Found For List Of Values' In RMA Reference As Invoice. (Doc ID 2137662.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

When creating a return order (RMA) , and trying to reference the return order to an invoice, and try to open list of value, following error appears

No Entries found for List Of Values

The issue can be reproduced at will with the following steps:
1. OM Superuser > Enter Orders
2. Line Items
3. Click on 'Returns' tab
4. Additional Line Return Information
5. Reference Type 'Invoice'
6. Press 'LOV' on field 'Invoice Number'

The issue has the following business impact:
Due to this issue, cannot process RMA.


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