APP-XLA-95103 - GL Date Not Required To Complete An AR Transaction Even Though Transaction Type Is Postable (Doc ID 2137750.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

GL Date not required to complete an AR transaction even though transaction type is postable.

Enter an AR transaction with a transaction type that does not allow GL Posting.
Complete the transaction. Later come back and incomplete, change the transaction type to one
that does allow GL Posting. Leave GL Date blank. Click Complete and the following error occurs:

Error:
APP-XLA-95103:An internal error occured. Please inform your system administrator or support representative that:
An internal error has occurred in the program xla_events_pkg.create_event.
Event Date has an invalid value. It cannot have NULL value.


Responsibility: Receivables Manager
Navigation: Transactions > Transactions
Steps to reproduce:
1. Query Transaction which is in Complete status.
2. Incomplete
3. Change the Transaction Type to one that is postable to the GL
4. Click the Complete button and get above error
5. Click OK on error.
6. Complete check box is checked
7. Query next transaction for update
8. Receive box :
Do you want to save the changes you have made?
This is confusing as to what changes it is asking about.. so user concludes that
something was accidentally changed and I simply clicked No.
9. Requery the transaction and find it was not actually in Complete status
Also, note that the GL Date field is not yellow



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms