Stuck Pending, Allocation Transaction Due To Secondary Quantity Mismatch: For a Fixed Conversion the secondary quantity cannot deviate. (Doc ID 2137924.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
INV_INCORRECT_FIXED_VALUE / For a Fixed Conversion the secondary quantity cannot deviate.

Symptoms

Pending transactions fail to process with an error about secondary quantity.

What tried
Cannot delete pending records.
Cannot back order (or do anything) to the move order, since the transaction has already been submitted for processing.

Error


Expected Behavior
Datafix expected to remove pending transactions.

Steps
1. Create, book, pick an order.
2. Pick transactions stuck in error.

Business Impact
Due to this issue, we are not able to bill out a truck for shipping, which will in turn prevent the order from invoicing and closing.

Changes

 

Cause

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