"Insert Managerial Approver" Option Not Working (Doc ID 2138029.1)

Last updated on MAY 23, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to insert managerial approver, the following error occurs.

ERROR
-----------------------
Unable to change the managerial Approver. Please contact your System Administrator to review the setup.

STEPS
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The issue can be reproduced at will with the following steps:
1. iProcurement
2. Requisition checkout
3. Approvals step in checkout
4. Actions ( Select Change Managerial Approver and insert manager)
5. Next
6. Error

Cause

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