ST FORM Receipt Tracking-Form Not Getting Populated with Data.

(Doc ID 2138175.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, India AR Localizations

ACTUAL BEHAVIOR
---------------
ST forms receipt tracking form not querying any of the eligible AR transaction records.

EXPECTED BEHAVIOR
-----------------------
System should query the existing eligible AR transactions successfully for ST form receipt tracking.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N)->India Local Order Management
2. Create sales order with CST taxes.
3. Book the order, pick release and ship confirm.
4. Create AR transaction for the order.
5. Observe that these transactions are not appearing in the ST form receipt tracking form.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot track the ST form receipts issued by Customers.

Cause

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