Return Material Authorization (RMA) Lines Stuck At AWAITING_RETURN
Last updated on JANUARY 25, 2018
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Return Material Authorization (RMA) lines stuck at awaiting_return status.
Expect to progress RMA lines.
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Find line stuck.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms