Return Material Authorization (RMA) Lines Stuck At AWAITING_RETURN
(Doc ID 2138300.1)
Last updated on JANUARY 28, 2020
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Return Material Authorization (RMA) lines stuck at awaiting_return status.
Expect to progress RMA lines.
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Find line stuck.
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