Learner Is Unable To Search For Certifications Post 12.2.4 Upgrade (Doc ID 2138341.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Learning Management - Version 12.2 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Catalog Admin

ACTUAL BEHAVIOR
---------------
Issue with Learning Certification Search for Learner Self-Service 12.2.4

After upgrading from 12.1.3 to 12.2.4 user is not able to retrieve Learning Certifications from Learning > Learner Home menu > Search on Learning Certification No Results Found
Certification must be searchable if it is public or is restricted with learner access defined.\
The certification has active components/courses and sysdate is between certification start date and end date.



EXPECTED BEHAVIOR
-----------------------

Certification must be searchable if public and or is restricted with learner access defined.






Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms