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Performance Issue When Adding Service Lines to Contracts (Doc ID 2138375.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When adding new Service Lines to a Service Contract, saving is taking over 2 minutes.

STEPS
-----------------------
1. Using a Service Contracts Manager responsibility.
2. Open a Service Contract.
3. Navigate to the Lines tab.
4. Add a new Service Line.
5. Click Save. It is taking 2+ minutes to save.

Cause

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In this Document
Symptoms
Cause
Solution
References


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