R12.1.3 AP: AP Payment Batches Timing Out at Take Action And Failing With 'Internal Server Error'
Last updated on JANUARY 16, 2018
Applies to:Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version,
When attempting to process a PPR batch in the Invoice Pending Review stage, by clicking on 'Take Action' link, the following error occurs after a few minutes of submission.
Internal Server Error
a. Create new PPR batch and submit.
b. Processes complete.
c. Re-query the PPR batch and now is in Invoice Pending Review stage.
d. Click Take Action to process.
e. After some time the page times out and appears a white page 'Internal Server Error'.
The tkprof file does not show any SQL statement that is taking long time.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms