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E-Business Suite - Knowledge Management: Page Hangs When Creating New Solution After CSK Patch (Doc ID 2138400.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Knowledge Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Application hangs when creating a Solution, clicking in Categories.

Steps:

(R) Knowledge Management
(N) Create Solution
 
 - Start creating a new solution
 - Entered Solution title, statement summary and detail.
 - When user clicks on Categories the application hangs.

What Has Changed:

After applying the Patch 22530103:R12.CSK.C - CSK:BUG FIXES FOR FEB CONSOLIDATED.

What is Working:

User can complete the flow with no issues if the Category is selected before entering the Statement summary and details.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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