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Pricing And Availability Form Is Not Showing Promotional Goods Modifiers Applied (Doc ID 2138415.1)

Last updated on SEPTEMBER 27, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

ACTUAL BEHAVIOR
---------------
Pricing and Availability form is not showing up Promotional Goods modifiers (PRG).

Want to use the native form Pricing and Availability found at Order Management Super User. Have ítem number 55555, for customer number 12345. Create a promotional goods modifier line type, for ítem number 55555, if you buy 6, you will get 1 free of the same ítem. Expect, when using the Pricing and Availability form, to query up all the conditions, that apply to that ítem and customer. However, what is querying up back are 2 different discounts, but it is not including the promotional goods. No errors are showing up.

EXPECTED BEHAVIOR
-----------------------
Expect Promotion Modifier to apply as well in P&A form.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User
2. Pricing and Availability
3. Enter Customer and Item.
4. Promotion Modifier is not applying.
5. Enter Sales order for customer and item.
6. Promotional Modifier applies but it not seen in the details.


Cause

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In this Document
Symptoms
Cause
Solution
References


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