LPN Inspection with RMA Number Throws Error "RMA Number: The data cannot be resolved" (Doc ID 2138685.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Quality - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version


When trying to inspect the LPN with the RMA number the following error:

"RMA Number: The data cannot be resolved"


The issue can be reproduced at will with the following steps:
1. Warehouse Management super user responsibility
2. Inbound
3. Receive
4. RMA and select organization
5. Receipt
6. Inspection
7. observe error "RMA Number: The data cannot be resolved"


Cause

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