Java Exception Error When Performing Service Request Advanced Search (Doc ID 2138761.1)

Last updated on MAY 17, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform Work Request Advanced Search, the following error occurs.


ERROR

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: SELECT * FROM (SELECT
  wewr.work_request_number,
  wewr.organization_id,
  wewr.work_request_id,
  wewr.description AS workdesc,
  wewr.description As expworkdesc,
  cii.serial_number asset_number,
  cii.inventory_item_id,
  msi.concatenated_segments,
  wewr.work_request_owning_dept,
  ... etc.


STEPS

The issue can be reproduced at will with the following steps:
1.  Responsibility: Maintenance Super User.
2.  Click on Work Requests tab.
3.  Go to Advanced Search and perform search.


Cause

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